These terms and conditions are the contract between you and CareerJay (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them. Our Luminaries may also impose additional terms and conditions to which your contract with them will be subject
CareerJay is a trade name of CareerJay Ltd, company number 677190, registered in Ireland, whose registered office address is suite 10320, 27 Upper Pembroke Street, Dublin 2, Ireland.
Under 18 years? Sorry, but we deal only with people who are legally able to enter into a binding contract.
Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website and stop using Our Website or the services immediately.
“Branding” means personal branding as defined in your Schedule of Work with a Luminary, including but not limited to CV writing, video CVs, social media makeovers and website creation.
“CareerJay” means us. It also means the membership services we operate and the business of operating them.
“CareerJay Membership” means any service we provide, whether through Our Website or otherwise. It includes the membership service we provide as set out on Our Website and in this contract.
“Coaching” means coaching as defined in your Schedule of Work with a Luminary.
“Content” means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.
“Event” means a physical or virtual event bought and in the case of virtual events also accessed and attended via Our Website.
“Facilitation” means facilitation of learning or assessments as defined in your Schedule of Work with a Luminary.
“Free Membership” or “Free Member” means a Member who does not pay a monthly or annual subscription fee for Our Website and who purchases any Luminary Services and Learning Content via Our Website on a pay as you go basis.
“Learning Content” means course content for Think, Be, Rise and Exceed courses offered for sale to you via the Learning Hub of Our Website.
“Luminary” means a person or organisation registered on Our Website to provide a Luminary Service and/or Learning Content and/or Event offered for sale or free of charge, to you through Our Website.
“Our Website” means any website of ours, and includes all web pages controlled by us.
“Post” means place on or into Our Website any Content or material of any sort by any means.
“Premium Membership” or “Premium Member” means a subscription to Our Website via a monthly or yearly subscription fee. Premium Members receive Think Learning Content as part of their subscription fee and can purchase Be, Rise and Exceed Learning Content and Luminary Services via Our Website at a discounted premium rate.
“Regulations” means the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.
“Schedule of Work” means the work you have agreed to do together with a Luminary for the sales price.
“Service” or “Luminary Service” means all of the services offered for sale through Our Website by Us or a Luminary whether free or charged including but not limited to coaching, facilitation and personal branding and a product including but not limited to Learning Content or Events offered for free or for sale to you via a Luminary.
“User” means any person other than you who uses CareerJay or visits the website for any purpose.
“you” “yours” etc, means you, the party to this agreement.
2.1. The relationship between us is solely that:
2.1.1 we provide for you a place to manage your professional and personal development, along with your wellbeing, via Our Website;
2.1.2 we act as your agent solely in the collection of money paid for a Luminary Service.
2.2. When CareerJay introduces you to a Luminary we are acting as a marketplace. This means we are agents of a Luminary only to the extent of use of Our Website as a platform for sale of their Service and for collection and forwarding of your money.
2.3. We welcome any comment or complaint about a Luminary, which we ask you to send in writing to email@example.com. We may act upon a complaint in our discretion, for the benefit of the body of CareerJay members.
2.4. Although we are not directly responsible for any service you order or for the cancellation and refund procedure should you decide to cancel a Service for any reason. We closely monitor such activity to ensure we give the best service and support to our members.
2.5. We are not directly responsible to you further than to facilitate your communication with a Luminary and to act as an agent to pass your money to the Luminary.
2.6. These terms and conditions regulate the business relationship between you and us. By buying CareerJay Membership or using Our Website free of charge, you agree to be bound by them.
2.7. Purchase of CareerJay Premium Membership entitles you to receive a discount for Services purchased from any Luminary. Note that CareerJay Membership does not entitle you to a discount on Services purchased from a Luminary which are not offered for sale on Our Website.
2.8. We provide a market place for the supply of Services. We are not directly responsible for:
2.8.1 your ordering a Service;
2.8.2 your choice of a Service;
2.8.3 any aspect of the provision of the Service;
2.8.4 refund payment for any Service;
2.8.5 any complaint about any Service.
2.9. We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.
3.1. Details of the cost and benefits of CareerJay Membership are as set out on Our Website and accordingly updated from time to time.
3.2. Payment for a CareerJay Premium Membership is for one month or one year, depending which option you selected at the point of payment:
3.2.1 Monthly Premium Membership is created on a rolling month by month basis, payable one month at a time without any obligation or commitment to continue for any set period, which means you can cancel at any time;
3.2.2 If you have a one year Premium Membership we will contact you at least four weeks before expiry of that period by sending you a message to your last known email address to tell you that your Membership is shortly to expire and inviting you to renew. An invoice for a new period of CareerJay Membership will be included.
3.3. The Regulations give you 14 days within which you may cancel your CareerJay Membership and ask for a full refund of your money. However, our members want to use CareerJay Membership immediately. For that reason our Service is designed so that you can start immediately - or as soon as we are reasonably able to deliver it.
3.4. So if you wish to subscribe, you must first instruct us to allow you to use CareerJay Membership immediately, knowing that you will lose your right to the 14 day “cooling off” period.
3.5. You do not have to take any action for this to apply. By accepting these terms and conditions, you do instruct us to give you immediate access to the CareerJay Membership. You know that by doing so, you may not be entitled to a refund.
3.6. At any time before expiry of your CareerJay Membership, you may use the “Settings” tab when you are logged on to Our Website to access your personal information and change your renewal membership status or cancel renewal.
3.7. At expiry of your CareerJay Membership we shall automatically take payment from your credit card:
3.7.1 for the monthly Premium Membership subscription fee as per paragraph 3.1;
3.7.2 of the sum specified for a one year Premium Membership on the invoice sent earlier and shall confirm the renewal of your CareerJay Membership for a further period.
3.8. Subject to last previous sub-paragraph, you may cancel membership within 14 days after the day we confirm the renewal of your CareerJay Membership. If you do so we will refund your membership cost within 28 days of receipt of this request.
3.9. Other than the limitation set out above CareerJay Membership is non-refundable and non-transferable.
3.10. Apart from your cancellation right, termination of CareerJay Membership will be regulated by this contract set out in paragraph 15 below.
3.11. We reserve the right to modify the CareerJay Membership rules or system and to change the terms and conditions of this agreement at any time, without notice. Your continued use of the CareerJay Membership after such modifications shall be deemed an acceptance by you to be bound by the terms of the modified agreement. The terms that apply to you are those Posted here on Our Website on the day you join as a member.
4.1. When you visit Our Website, you accept responsibility for any action done by any person using your CareerJay, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
4.2. You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.
4.3. You agree to notify us of any changes in your information as soon as you are able after it occurs. If you do not do so, we may consider terminating your account.
5.1. Unless it is clear to the contrary, you may assume that every sale is made by the Luminary in the course of their business.
5.2. Where you make a payment to a Luminary for a Service in advance of that Service taking place, the money is held by CareerJay, until the Luminary has fulfilled all, or where that Service can be broken down into sections of work or time, a set part of their obligation to you.
5.3. In the case of a Luminary providing you with a section of a Service denoted by work or time, they only receive a partial payment from CareerJay, pro rata the section of Service delivered.
5.4. Prices listed on Our Website by a Luminary are inclusive of any applicable sales tax.
5.5. Services may be offered for sale subject to any discount or promotion arranged between CareerJay and the Luminary.
5.6. Subject to discounts and promotions, Services are offered for sale at a fixed price. VAT may be due and will be either included in the price or shown separately.
5.7. Services will be provided at the times and places specified in the website or otherwise in amendments as sent to you from time to time.
5.8. Once you have made order to purchase a Service through Our Website, the price cannot be increased for 14 days.
5.9. Neither we nor the Luminary can be responsible for action by any governmental authority. We do not know and are not responsible for duties, taxes, delays or impounding of any item.
5.10. You are required to pay in the currency in which the Service is listed for sale on Our Website.
5.11. Every sale will be subject to the laws applicable but there shall not be implied any right which is neither a legal right nor set down in these terms and conditions.
5.12. For security purposes (yours and ours) we will not permit more than a maximum number of transactions with you in a given period of time.
5.13. To make future use of Our Website easier and faster for you, we will retain the personal and delivery information you give to us. We will not retain information relating to your payment or credit card. This financial information never comes into our control. The information is given into a page which is in reality a page of our payment service provider. For details about disclosure of personal information please see our privacy notice.
We take care to make Our Website safe for you to use.
6.1. Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
6.2. If you have asked us to remember your credit card details in readiness for your next purchase or subscription, these details are not stored on our systems. They are fully encrypted and securely stored by our payment service providers and only used to process your automatic monthly payments or other transactions which you have initiated.
7.1. To give you the utmost confidence in the CareerJay buying experience, we offer you an after sales guarantee.
7.2. If the Luminary fails within a reasonable time, to supply a Service for which you have paid, or supplies a Service which is substantially different from what you ordered, we ourselves will refund the cost to you.
7.3. This guarantee is subject to the following conditions:
7.3.1 you must first follow the cancellation and dispute resolution procedure set out in your Luminary Member Agreement; or
7.3.2 where a Service has been bought directly from Our Website, without direct communication with a Luminary, by alerting us as soon as you are aware the Service is substantially different from what you ordered giving us full information in writing to firstname.lastname@example.org;
7.3.3 the maximum payment is the sum you paid to the Luminary, minus payment for any part of the Service already received as set out in paragraph 8.3. We will make the payment to you within 14 days from the date we confirm receipt of your cancellation request, which should be sent via email to us at email@example.com;
7.3.4 you must provide a street address and postcode or ZIP code and email address to us;
7.3.5 although you are not limited to a maximum number of claims, you may not be eligible for a refund should you make more than five claims during the lifetime of your membership or more than one claim in any two year period;
7.3.6 you must not have requested a charge back from your credit card company.
7.4. The guarantee set out in this paragraph is non contractual. We shall operate it at our sole discretion.
This paragraph is not contractually part of this agreement. These are statement of your rights as a consumer as defined under the Regulations and of the procedures with which all our Luminaries have been asked to comply. We have no responsibility if they fail to do so. If you have any problem with the Services you have purchased from Our Website please refer to the Luminary. Your contract is with the Luminary. They have the information and systems to be able to help you.
8.1. You may cancel this contract within 14 days of entering into it. That means the Luminary will not be able to start your work for 14 days.
8.2. If you want the Lumianry to start work before 14 days has passed, you can opt out of your cancellation right. To do that you have to instruct the Luminary to start your work as soon as they can.
8.3. If you did instruct the Luminary to start work immediately, you may still cancel the contract at any time. But if you do so, you will owe the Luminary for work done to the date of cancellation and any money spent on your behalf.
8.4. In any of the above scenarios, you should alert CareerJay in writing as soon as you are aware a cancellation will take place.
8.5. CareerJay will return the your money within 14 days of being made aware of the cancellation in writing as per paragraph 8.3.
9.1. Our privacy notice is strong and precise. It complies fully with the Data Protection Act 2018 which is at careerjay.com/legal/privacy-notice. If you Post Content to any public area of Our Website including but not limited to your public profile, public forums and chat areas it becomes available in the public domains. We have no control over who sees it or what anyone does with it.
9.2. Even if access to your text is behind a member registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.
9.3. Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
9.4. You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
9.5. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
9.6. Please notify us of any security breach or unauthorised use of your account.
We invite you to Post Content to Our Website in several ways and for different purposes. We have to regulate your use of Our Website to protect our business and our staff, to protect other Users of Our Website and to comply with the law. These provisions apply to all Users of Our Website.
We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever ways we can.
You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:
10.1. be unlawful, or tend to incite another person to commit a crime;
10.2. be obscene, offensive, threatening, violent, malicious or defamatory;
10.3. be sexually explicit or pornographic;
10.4. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
10.5. use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement;
10.6. Post any unnecessary personal information about yourself, we will never ask you and your Posting should not contain information classified for data protection purposes as ‘special category data’, which is:
10.6.1 personal data revealing your racial or ethnic origin; or
10.6.2 personal data revealing your political opinions; or
10.6.3 personal data revealing your religious or philosophical beliefs; or
10.6.4 personal data revealing any trade union membership; or
10.6.5 your genetic data; or
10.6.6 data concerning your health; or
10.6.7 data concerning your sex life; or
10.6.8 data concerning your sexual orientation.
10.7. be used to sell any goods or services or for any other commercial use not intended by us, for yourself or for any other person. Examples are: sending private messages with a commercial purpose, or collecting information with the intention of passing it to a third party for their commercial use;
10.8. include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;
10.9. facilitate the provision of unauthorised copies of another person’s copyright work;
10.10. link to any of the material specified in this paragraph;
10.11. use distribution lists that include people who have not given specific permission to be included in such distribution process.
In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.
In addition to the restrictions set out above, a Posting must not contain:
11.1. hyperlinks, other than those specifically authorised by us;
11.2. keywords or words repeated, which are irrelevant to the Content Posted;
11.3. the name, logo or trademark of any organisation;
11.4. inaccurate, false, or misleading information;
11.5. material or links to material that exploits people in a sexual, violent or other manner, or solicits personal information from anyone under 16 years old.
12.1. For the avoidance of doubt, this paragraph is addressed to any person who visits Our Website for any purpose.
12.2. We are under no obligation to monitor or record the activity of any User of Our Website for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.
12.3. If you are offended by any Content, the following procedure applies:
12.3.1 your claim or complaint must be submitted to us in writing by post or email to firstname.lastname@example.org;
12.3.2 we shall remove the offending Content as soon as we are reasonably able;
12.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
12.3.4 we may re-instate the Content about which you have complained or we may not.
12.4. In respect of any complaint made by you or any person on your behalf, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
12.5. You now agree that if any complaint is made by you frivolously or vexatiously we can ask you to repay to us the cost of our investigation including legal fees, if any.
13.1. If you violate Our Website we are within our rights to take legal action against you.
13.2. You now agree that you will not, and will not allow any other person to:
13.2.1 modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it;
13.2.2 link to our site in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a User who accessed Our Website by typing the URL into a standard browser;
13.2.3 download any part of Our Website, without our express written consent;
13.2.4 collect or use any product listings, descriptions, or prices;
13.2.5 collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
13.2.6 aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;
13.2.7 share with a third party any login credentials to Our Website.
13.3. Despite the above terms, we now grant a licence to you to:
13.3.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent;
13.3.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.
14.1. We assume no responsibility for the deletion or failure to store, deliver or timely deliver messages.
14.2. We may, from time to time and without notice, set limit(s) on the number of messages you may send, store, or receive through the service, and we retain the right to delete any emails above such limit(s) without any liability whatsoever, and you hereby release us from any such liability. Any notice provided by us to you in connection with such limit(s) shall not create any obligation to provide future notification regarding any change(s) to such limit(s).
15.1. You may terminate this agreement at any time, for any reason, with immediate effect. You may terminate the agreement either by sending notice to us by post or email to email@example.com:
15.1.1 if you chose to unsubscribe as a Premium Member, you automatically remain on Our Website with the rights and privileges of a Free Member;
15.1.2 if you chose to unsubscribe as a Free Member, we will ask you to confirm you wish to be removed from Our Website. On receipt of confirmation we will move to delete all your information from Our Website within 28 days.
15.2. We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by post or email.
15.3. If you terminate, we shall not be liable to you whatsoever, and you hereby release us from any such liability.
15.4. Termination by either party shall have the following effects:
15.4.1 in the case of paragraph 15.1.1 your right to use CareerJay Premium Membership immediately ceases;
15.4.2 in the case of paragraph 15.1.2 your information will be deleted from Our Website within 28 days of receipt of your confirmation that that is what you wish us to do;
15.4.3 we are under no obligation to forward any unread or unsent messages to you or any third party.
15.5. Whether we or you terminate this agreement, you are not entitled to any refund of your membership fee. You agree that if it was otherwise, you would be free to take advantage of the CareerJay Membership scheme for a particular purpose at very low cost.
15.6. At any time if we decide in our absolute discretion that you have failed to comply with any of the terms of this agreement, we reserve the right to terminate any and all parts of the CareerJay Membership without refunding to you any fees paid.
16.1. All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of Services for sale. It is all protected by international copyright laws.
16.2. You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement or with our written consent.
16.3. For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.
17.1. We give no warranty that our service will be satisfactory to you.
17.2. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other reason. We may do so without telling you first.
17.3. You acknowledge that our service may also be interrupted for reasons beyond our control.
17.4. You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to our service.
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:
18.1. your use of the CareerJay Membership;
18.2. the breach or violation of this agreement by you;
18.3. the infringement by you, or by any other User of the CareerJay Membership using your computer, of any intellectual property or other right of any person or entity;
18.4. your failure to comply with any law;
18.5. a contractual claim arising from your use of the CareerJay Membership and purchase of any Service.
19.1. Your personal data will be held and processed by us in the ways set out in our privacy notice at careerjay.com/legal/privacy-notice.
19.2. Insofar as we process personal and other data in the course of your Membership the following terms apply:
19.2.1 to satisfy our legal obligations, we will comply with the provisions of careerjay.com/legal/member-privacy;
19.2.2 those obligations shall continue to apply after expiry or termination of this agreement for any reason.
20.1. Your use of CareerJay Membership is without any warranty or guarantee.
20.2. Where we provide a service without specific charge, then it is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of any such service.
20.3. We or our Content suppliers may make improvements or changes to the website, the Content, or to any of the services described on the website, at any time and without notice to you.
20.4. You are advised that Content may include technical inaccuracies or typographical errors.
20.5. Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.
20.6. We are not liable in any circumstances for special, indirect or consequential damages or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.
20.7. The CareerJay Website and CareerJay Membership services are provided “as is”. We make no representation or warranty of any kind, express or implied, including, without limitation, any warranty that either of them will be:
20.7.1 of satisfactory quality;
20.7.2 fit for a particular purpose;
20.7.3 available or accessible, without interruption, or without error.
21.1. We do not accept responsibility for the accuracy of any claim or advertisement regarding Content on Our Website relating to any Service which has been provided by a Luminary.
21.2. We make no representation, warranty or other provision with regard to the Services and you acknowledge that you do not rely on any made by us, but solely on your contract with a Luminary.
21.3. So far as concerns Services you purchase through Our Website, we are not liable for:
21.3.1 any Service complying with the requirement of any law or being available;
21.3.2 the Luminary performing their contract.
21.4. We give no warranty, representation or undertaking whatever as to the continuing business of a Luminary or that any Service offered for sale by a Luminary will be useful or suitable for you.
21.5. In the case of paragraph 21.4 we agree to match you with a new Luminary or recommend an alternative Service.
21.6. We and the Luminary can take any action that may reasonably be required from time to time, to protect their interests and ours in connection with a breach or possible breach of the Regulations.
21.7. You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a Luminary.
The following terms apply in the event of a dispute between the parties:
22.1. If you are not happy with our services or have any complaint then you must tell us by email message to firstname.lastname@example.org or an updated address which you will find on the CareerJay website;
22.2. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
23.1. You undertake to provide us your current land address, email address and telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.
23.2. So far as any time, date or period is mentioned in this agreement, time shall be of the essence.
23.3. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
23.4. If you are in breach of any term of this agreement, we may:
23.4.1 terminate your account and refuse access to Our Website;
23.4.2 remove or edit Content, or cancel any order at our discretion;
23.4.3 issue a claim in any court.
23.5. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
23.6. No failure or delay by us to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
23.7. When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by email or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.
23.8. Any communication to be served on either of the parties by the other shall be delivered by hand or sent by first class post or recorded delivery or by email.
It shall be deemed to have been delivered:
if delivered by hand: on the day of delivery;
if sent by post to the correct address: within 120 hours of posting;
If sent by email to the address from which the receiving party has last sent email: within 24 hours if no notice of non-receipt has been received by the sender.
23.9. So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.
23.10. We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control, including any labour dispute.
23.11. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.
23.12. The validity, construction and performance of this agreement shall be governed by the laws of Ireland and you agree that any dispute arising from it shall be litigated only in Ireland.